Introduction
Here at Yuoy® Switch Controller, we value the privacy of our customers and website visitors. This privacy policy outlines how we collect, use, share, and protect personal information through our website yuoy.shop and related domains (collectively referred to as the “Site”).
Please take a moment to familiarize yourself with our practices and let us know if you have any questions by contacting us at [email protected].
Information We Collect
We only collect information that helps us provide a better shopping experience. The types of information we collect include:
- Contact information such as name, email address, postal address, and phone number when you create an account, make a purchase, contact customer support, or interact with us in other ways.
- Payment information such as payment card number, expiration date, and billing address when you make a purchase. This information is processed securely by our payment provider and we do not store complete payment card information.
- Product preferences such as items added to your cart, products you’ve purchased, and reviews you’ve written to make recommendations and improve your shopping experience.
- Website usage information such as pages you’ve visited, links you’ve clicked, search terms you’ve entered, and other actions to optimize our website and understand usage patterns.
- Communications preferences such as opting in or out of promotional emails, SMS messages, postal mailings, and push notifications to ensure we only send communications you want to receive.
How We Use Personal Information
The main ways we use your personal information are:
- To fulfill orders and provide customer service
- To notify you about orders and deliveries
- To recommend products and services suited to your interests
- To improve the shopping experience and address issues
- To process payments securely
- To prevent fraud, spam, and other harmful activity
How We Share Personal Information
We do not sell personal information to third parties. The main entities we share limited information with are:
- Service providers who help us operate our business, such as fraud prevention, payment processing, shipping, and website hosting. We only share information required for them to perform these business functions.
- Law enforcement agencies if required by applicable laws and regulations. We will attempt to notify you unless prohibited.
- Business transfer if we are acquired by or merged with another company, information may be shared with them.
Your Data Rights and Choices
At Yuoy® Switch Controller, we aim to be transparent and offer you control over your information. You can exercise the following rights by contacting us:
- Access the personal information we hold about you. We will provide you with a copy within 30 days of your request.
- Correct inaccurate or incomplete information about you. We will update our records promptly.
- Delete personal information we hold about you. We will delete records as required by law.
- Restrict how we use your personal information while a complaint is being investigated.
- Object to some uses of your information, such as for direct marketing purposes. We will stop using your information for purposes you object to (unless required by law).
- Transfer personal information to you or another company in machine-readable format. This applies to information you have provided consent and contract consent for us to use.
- Withdraw consent at any time if we are relying on consent to process your information. This will not affect the lawfulness of processing carried out prior to withdrawal.
- Opt out of promotional communications easily by following the unsubscribe link in emails, changing your communication preferences in your account, or contacting us directly.
Data Retention
We retain personal information for as long as needed to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. After that, we will delete or anonymize unnecessary information.
Data Security
We implement security safeguards designed to protect your data, such as:
- SSL encryption of data transmitted over the internet. Look for the padlock icon in your browser.
- Network security solutions to prevent unauthorized access to systems and data.
- Access controls to restrict access to personal information on a need-to-know basis.
- Testing and audits of our systems and processes to identify potential vulnerabilities and ensure security controls are effective.
While we strive to protect information, no security measures can be 100% secure, so we cannot guarantee security will never be breached. Please notify us immediately if you become aware of a security issue affecting your information.
Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, tags, scripts, and similar technologies to recognize you, customize your shopping experience, understand website usage, serve relevant ads, facilitate social sharing functionality, and gather website analytics.
You can control cookie settings in your browser, including blocking all cookies or receiving a notification when a cookie is being set. Disabling cookies may impact your ability to use certain areas of our website.
Online Advertising and Social Media
Advertising Partners: We allow select advertising partners like Google and Facebook to collect information about your activity across sites, apps, and devices for targeted advertising purposes using technologies like cookies, device identifiers, and similar technologies. You can opt out from Google and Facebook by visiting their ad settings or using industry opt-out tools like www.aboutads.info.
Social Media Features: Our website includes integrated social media features and widgets like Facebook sharing buttons. These features may collect information about your IP address and the pages you’re visiting and set a cookie to enable them to function properly. Interactions with these features are governed by the privacy policy of the organization providing them.
Children’s Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us information without parental consent, please contact us so that we can take appropriate measures.
International Data Transfers
We operate globally so it is necessary to transfer information internationally. Countries outside the European Economic Area (EEA) may not have the same level of data protection, but we take measures like EU Standard Contractual Clauses to safeguard your rights. Contact us for more information about specific data transfer mechanisms.
Privacy Inquiries and Complaints
If you have any questions, concerns, or complaints about our privacy practices, please get in touch by emailing [email protected]. We will respond to all inquiries in a timely manner and make good faith efforts to resolve complaints.
You can also lodge a complaint with your local data protection authority if you are unhappy with how we have handled your personal information or responded to your requests.
Changes to this Policy
We may change this privacy policy from time to time by posting an updated version and revising the effective date. Please check back periodically for updates. Substantial changes may be announced via email (sent to the address specified in your account) or through the website.